Panduan Mr SAMPAH untuk Pihak Majlis A Mr SAMPAH Guide for Councils

Apa yang anda akan lihat dalam sistem: bagaimana Operator didaftarkan, apa yang dilakukan Collector di lapangan, dan apa yang boleh anda — pihak majlis — lakukan. What you'll see in the system: how fleets get set up, what collectors do in the field, and what you — the council — can do.

Dwibahasa · BilingualPanduan pilotKemaskini 2026-06-29
  1. 1Operator
  2. 2Collector
  3. 3Pihak Majlis

Siapa dalam cerita ini · Who's in this story

Tiga pihak, satu perjalanan ringkas. Setiap pihak menyentuh bahagiannya sendiri sahaja. Pihak majlis tidak perlu mendaftar — Mr SAMPAH menyediakan akses anda.Three players, one short journey. Everyone touches only their own part. Councils don't self-register — Mr SAMPAH provisions your access.

Mr SAMPAH Opskami · us
Menyemak Operator, menghantar jemputan, menugaskan kerja.
Vets fleets, invites, dispatches.
Operatorsyarikat lori
Mengaktifkan, mendaftar lori & Collector.
Activates, adds trucks + collectors.
Collectorpemandu lori
Log masuk, kutip, rakam bukti.
Logs in, collects, records proof.
Pihak Majlis · Councilanda · you
Memfailkan kutipan, memantau, melihat bukti.
Files pickups, oversees, sees evidence.
1
OperatorFleet operator

Bagaimana sebuah Operator didaftarkanHow a fleet gets set up

Setiap Operator bermula dengan jemputan daripada Mr SAMPAH — tiada syarikat boleh mendaftar sendiri. Inilah asal-usul Operator bertauliah yang anda lihat dalam Daftar Kontraktor majlis anda.Every fleet starts with an invite from Mr SAMPAH — no company self-registers. This is where the verified fleets in your Contractor Registry come from.

1. Ops menjemput Operator. Pegawai Mr SAMPAH membuka Pasaran Fleet, menekan Manage pada syarikat itu, memasukkan e-mel pemilik, dan menghantar pautan jemputan sekali-guna.1. Ops invites the fleet. A Mr SAMPAH officer opens the marketplace, hits Manage, enters the owner's email and sends a one-time invite link.

2. Pemilik mengaktifkan akaun. Pemilik membuka pautan itu dan menetapkan kata laluan sendiri — Mr SAMPAH tidak pernah tahu kata laluan itu.2. The owner activates. They open the link and set their own password — Mr SAMPAH never knows it.

3. Pemilik mendaftar lori. Setiap lori dan jenisnya (roll-off, compactor, dll.) didaftar sendiri oleh pemilik. Jenis lori menentukan kerja yang boleh diberikan kepada Operator.3. The owner adds trucks. Each lorry + its type is registered by the owner. The type decides what jobs the fleet can be assigned.

4. Pemilik mendaftar Collector. Setiap Collector menerima log masuk sendiri untuk aplikasi collector, dengan kata laluan sementara yang ditunjuk sekali sahaja.4. The owner adds collectors. Each driver gets their own collector-app login, with a one-time temporary password shown once.

5. Ops mengesahkan Operator. Apabila Operator ada SSM, sekurang-kurangnya satu lori dan satu Collector, ia menjadi Sedia untuk disahkan. Hanya Operator Bertauliah boleh diberikan kerja.5. Ops verifies. Once a fleet has SSM, at least one truck and one collector, it becomes Ready to verify. Only Verified fleets get jobs.

The fleet marketplace — a freshly added fleet, still Pending.
Pasaran Fleet — “Sinar Hijau Logistics” baru ditambah, status masih Pending.The fleet marketplace — a freshly added fleet, still Pending.
Manage → Invite the fleet owner; confirm name + email, then Send.
Manage → Jemput pemilik Operator. Sahkan nama & e-mel, kemudian hantar.Manage → Invite the fleet owner; confirm name + email, then Send.
Invite sent. The readiness strip already shows what's missing.
Jemputan dihantar. Jalur kesediaan sudah menunjukkan apa yang belum lengkap (Collector ✗, Lorry ✗).Invite sent. The readiness strip already shows what's missing.
The owner sets their own password from the activation link.
Pemilik menetapkan kata laluan sendiri daripada pautan jemputan.The owner sets their own password from the activation link.
The owner's first login: Not ready — a clear to-do list.
Log masuk pertama pemilik: “Not ready” — senarai tugasan jelas.The owner's first login: Not ready — a clear to-do list.
A lorry registered (plate normalised, status Active).
Lori didaftar (plat dinormalkan, status Active).A lorry registered (plate normalised, status Active).
Collector created — the temp password is shown once to hand over.
Collector didaftar — kata laluan sementara ditunjuk sekali untuk diserahkan kepada Collector.Collector created — the temp password is shown once to hand over.
The fleet's own view: Ready to verify.
Paparan Operator: “Ready to verify”.The fleet's own view: Ready to verify.
Ops verifies — the fleet is now assignable (the D-016 gate).
Ops mengesahkan Operator — kini boleh diberikan kerja (gerbang D-016).Ops verifies — the fleet is now assignable (the D-016 gate).
2
CollectorCollector (driver)

Apa yang Collector lakukan di lapanganWhat a collector does on the ground

Di sinilah pendaftaran Operator membuahkan hasil: Collector membuka aplikasi collector Mr SAMPAH, log masuk dengan kata laluan sementara, menukar kata laluan sendiri, dan melihat kerja untuk hari itu.This is where onboarding pays off: the driver opens the Mr SAMPAH collector app, signs in with the temp password, sets their own, and sees their jobs for the day.

Log masuk pertama menggunakan kata laluan sementara. Aplikasi terus meminta Collector menetapkan kata laluan sendiri — pemilik Operator tidak pernah tahu kata laluan itu.First login uses the temporary password; the app immediately asks the driver to set their own — the owner never learns it.

Selepas itu: kerja hari ini — sedang bertugas, apa yang ditugaskan, dan ke mana perlu pergi. Tonton klip 30-saat untuk keseluruhan aliran.Then it's just Today's jobs — on duty, what's assigned, where to go. Watch the 30-second clip for the whole first-login flow.

Sign in to your shift.
Log masuk ke syif anda.Sign in to your shift.
Forced password change on first login.
Tukar kata laluan wajib pada log masuk pertama.Forced password change on first login.
Today's jobs — an assigned pickup at Jalan SS15/3, Subang Jaya.
Kerja hari ini — satu kutipan ditugaskan di Jalan SS15/3, Subang Jaya.Today's jobs — an assigned pickup at Jalan SS15/3, Subang Jaya.
▶ Log masuk pertama collector → kerja hari ini (30s, tanpa audio).Collector first-login → today's jobs (30s, no audio).
3
Pihak MajlisThe Council

Apa yang BOLEH dilakukan oleh pihak majlisWhat the council can do

Inilah bahagian untuk anda. Pihak majlis tidak perlu mendaftar sendiri — Mr SAMPAH menyediakan akses majlis untuk anda. Dari kerusi anda, anda boleh memfailkan kutipan, memantau pematuhan, dan melihat bukti kutipan.This is the part for you. Councils don't self-register — Mr SAMPAH provisions your access. From your seat you can file pickups, monitor compliance, and see collection evidence.

Pusat Kawalan. Gambaran keseluruhan bidang kuasa anda — kutipan menunggu penghantaran, kes penguatkuasaan terbuka, dan Operator bertauliah.Command Center. An overview of your jurisdiction — pickups awaiting dispatch, open enforcement cases, and verified fleets.

Failkan kutipan. Anda memfailkan kutipan bagi pihak sesebuah perniagaan, pilih premis di peta, jenis sisa dan masa. Mr SAMPAH Ops kemudian menugaskan Operator — penghantaran ialah tugas Ops, bukan majlis (D-015).File a pickup. You file on a business's behalf — premise on the map, waste type, time. Mr SAMPAH Ops then assigns a fleet — dispatch is Ops's job, not the council's (D-015).

Kerja difailkan + bukti. Setiap kutipan yang anda failkan, dengan statusnya hingga selesai. Bukti kutipan (foto + GPS) dilampirkan oleh collector — bukti pematuhan yang anda perlukan.Filed jobs + evidence. Every pickup you filed, through to completion. Collection proof (photo + GPS) is attached by the collector — the compliance evidence you need.

Daftar Kontraktor. Operator bertauliah yang beroperasi dalam kawasan anda, dengan skor pematuhan. Inilah sebabnya bahagian Operator di atas penting untuk anda.Contractor Registry. The verified fleets operating in your area, with compliance scores — which is why the fleet section above matters to you.

Pematuhan, penguatkuasaan & ESG. Pantau pematuhan perniagaan, uruskan amaran penguatkuasaan, dan keluarkan laporan ESG / pengalihan sisa.Compliance, enforcement & ESG. Monitor business compliance, manage enforcement alerts, and pull ESG / diversion reports.

Council Command Center (MBSJ) — pickups, enforcement, fleets at a glance.
Pusat Kawalan majlis (MBSJ) — kutipan, penguatkuasaan, Operator dalam satu paparan.Council Command Center (MBSJ) — pickups, enforcement, fleets at a glance.
File a pickup — choose business + premise, pin the map, waste type + time.
Failkan kutipan — pilih perniagaan & premis, tanda lokasi di peta, jenis sisa & masa.File a pickup — choose business + premise, pin the map, waste type + time.
The pickup queue — filed, awaiting Mr SAMPAH Ops to assign a fleet.
Baris gilir kutipan — difailkan, menunggu Mr SAMPAH Ops menugaskan Operator.The pickup queue — filed, awaiting Mr SAMPAH Ops to assign a fleet.
Filed jobs — every pickup and where it stands through to completed.
Kerja difailkan — setiap kutipan dan statusnya hingga selesai.Filed jobs — every pickup and where it stands through to completed.
Contractor Registry — verified fleets in your area + compliance score.
Daftar Kontraktor — Operator bertauliah dalam kawasan anda + skor pematuhan.Contractor Registry — verified fleets in your area + compliance score.
Compliance monitoring — businesses' compliance standing in your jurisdiction.
Pemantauan pematuhan — kedudukan pematuhan perniagaan dalam bidang kuasa anda.Compliance monitoring — businesses' compliance standing in your jurisdiction.
Enforcement alerts — open and resolved cases.
Amaran penguatkuasaan — kes terbuka dan diselesaikan.Enforcement alerts — open and resolved cases.
ESG reports — waste diversion and sustainability summaries.
Laporan ESG — pengalihan sisa dan ringkasan kelestarian.ESG reports — waste diversion and sustainability summaries.
Premise Register — business premises in your area.
Daftar Premis — premis perniagaan dalam kawasan anda.Premise Register — business premises in your area.

Perkara penting sebelum pilotHonest edges — before the pilot